Frequently Asked Questions

  • Does it hurt my dog?

    No. The SilencePaw collar uses only ultrasound and gentle vibrations. No electric shocks, no pain. The method is gentle and respectful of your pet.

  • What breeds does it work on?

    For all breeds and sizes of dog. The collar is adjustable and fits both small dogs and large breeds, from 3kg to 55kg.

  • How long until I see results?

    Most owners notice an improvement within the first 3 days. For lasting results, we recommend regular use for 2 to 3 weeks.

  • How does the collar recharge?

    Via a USB cable included in the delivery. A full charge in 2-3 hours lasts approximately 10 days of normal use.

  • What if it doesn't work for my dog?

    No problem. You benefit from a 30-day money-back guarantee. If you're not satisfied, we'll give you a full refund, no questions asked.

  • Puis-je me faire rembourser ?

    Oui, 30 jours pour changer d'avis, satisfait ou remboursé.